Frequently asked questions
How do I Order?
Browse the category you need, select your items, add them to your cart, and submit a quote request. We accept GCash, Maya, and bank transfers. If you're located in Davao, we recommend visiting us in-store. Your order ships as soon as we process it, which will be done manually through your quote request.
What are Bulk Packs?
Bulk packs are larger quantities of mouldings and supplies meant for framers and shops. You can order by product code and choose your pack size at checkout.
What if I need help?
For custom framing, special requests, or anything not covered here, message us on Messenger.
We're here for the work that doesn't fit a standard order.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.